Responsible Gaming

Responsible Gaming

We ensure that only customers who are over 18 can play for real money at 121Casino. We work closely with those bodies that can assist with customers who indicate to us that they have a problem with compulsive gambling, and can instantly block those customers if the need arises, and help them to identify their addiction and seek counselling.

At all time we act in the best interest of our customers.

People who may need to control their gambling

Most people gamble within their means, but for some it can spiral out of control. When playing the games, keep in mind the following:

• Gambling should be seen as just for fun, not a way of earning money
• Avoid chasing losses
• Only gamble what you can afford to lose
• Keep track of how much time and money you spend gambling
• If you need help, use the deposit limits and time limits in the player protection page to control the amount you can spend
• If you need to take a break from gambling, contact us at  This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Do you need to control your gambling?

Ask yourself the following questions:

• Do you lose time from work or education due to gambling?
• Has gambling ever made your home life unhappy?
• Do you gamble to pay debts or solve financial difficulties?
• After a loss, do you feel you need to gamble again to try and make up what you've lost?
• After a win, do you have a strong urge to try and win more?
• Do you ever gamble until all your money has gone?
• Have you ever lied, borrowed, sold or stolen anything to finance gambling?
• Do you prefer to gamble than spend time with your family or friends?
• Are you reluctant to use 'gambling money' for normal expenditures?
• Have you ever gambled to escape worry, trouble or boredom?
• Does gambling cause you to have difficulty in sleeping?
• Do you ever have an urge to celebrate any good fortune with a few hours of gambling?
• Do arguments, disappointments or frustrations give you the urge to gamble?
• Do you ever feel depressed or consider harming yourself as a result of your gambling?

People with a compulsive gambling problem are likely to answer 'yes' to some of these questions. If you need more help, get in touch with one of the following organizations: Gamble Aware Gamblers Anonymous National Council on Problem Gambling GamCare Helping Hand/ IGC

Deposit limits

Deposit limits are easy to set and help you control the amount you put into your account over a particular period. Find out more about setting your limit by contact us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

Self-exclusion. If you think you need a break from gambling, you can use the self-exclusion tool. You will not be able to log in to your account for the amount of time you specify. Once that time's up, you can log in again. To self-exclude please contact us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .